Refunds and Returns

Our deliveries are made by Royal Mail, as we have deemed them to provide the best service of all delivery providers. Your delivery will be posted through the letterbox when possible and does not require a signature. Therefore, please be very careful if children or animals can access products delivered to you.

There may be instances where your delivery is delayed due to circumstances out of our control. We cannot assume responsibility for these delays, but we will do everything we can to ensure that the best service is provided to you.

If your delivery has been delayed by more than 7 days, please contact us and we will issue redelivery for your products free of charge.

If your delivery has been delayed being dispatched by one of our providers for any reason, you are entitled to request to cancel the delivery and receive a full refund.